How To Fix NBC App Not Working on Samsung Smart TV

Potential Workarounds That Will Help You To Fix NBC App Not Working On Samsung Smart TV!

Overview: It’s the weekend and you have switched on your Samsung TV and opened NBC app to watch your favorite shows or series, but unfortunately, you found out that the NBC app is not working on your Samsung Smart TV. Well, not to worry, in this article, we have covered the potential solutions that will help you to fix NBC app is not working on Samsung Smart TV and get rid of the issue.

Reasons: Why NBC App Not Working On Your Smart TV?

There could be several reasons for NBC app to not work on Samsung Smart TV or any other Smart TV.

Some of the common causes are mentioned below:

Maybe you are trying to access live or locked content without having a subscription.
Maybe your internet connection is not stable.
NBC service itself is down.
It could be possible that your NBC app is not partnered with your Samsung TV, hence, it is not working.
You are using an outdated version of the NBC app.
Your TV software is not up-to-date.
May be NBC app is not compatible with your smart TV.
And so on…

Also Read: How To Fix Showmax Not Working On Smart TV

How To Fix NBC App Not Working On Samsung Smart TV

Well, the below-mentioned solutions is for Samsung Smart TV, but those solutions can also be applied to other Smart TV, streaming devices such as Sony TV, Hisense, LG, Firestick, Apple TV, Roku, Android, Mobile Devices and other Smart TV.

Quick Fixes To Solve NBC App Not Working On Samsung Smart TV

These are the quick fixes that you must check first and see if these resolve your issue.

First of all, make sure that your Samsung TV is compatible with NBC app.
Restart your TV. You can restart using the remote or you can simply unplug the power cord from the power socket, wait for a few minutes and then plug it back, switch on your TV and then open the NBC app and see if it solves the problem.
Restart your wifi router and make sure that your TV is getting a proper and stable network connection. If your internet speed is poor or there are some network problems, then you must contact your internet provider.
Reload or restart your NBC app on your TV. Go to Settings > Apps > Select NBC app > Select “Force Stop”. Now, go back to Home screen and launch the NBC app and see if it works fine.

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Solutions To Fix NBC App Not Working On Samsung Smart TV

Solution 1: Check If NBC Server Status Is Down Or Not

First, check whether the NBC server is up or down.

You can check the server status on downdetector or you can also check their official Twitter handle, if they have updated anything related to their service.

If the server status is down, then there is nothing you can do about it. The only thing you have to do is to wait and try again later, when their server status problem gets solved.

Solution 2: Update NBC App (If Available)

If you are still using an older version of the NBC app, then it is recommended that you must update it to the latest version.

You can update it to the latest version from Google Play Store. If an update is available, then you can see the update button, kindly select the update button.

Once you have updated the app, launch it and see if it is working properly.

Also Read: How To Fix Netflix Not Working On Smart TV

Solution 3: Update Your Samsung TV Software

If your Samsung TV is not up-to-date, then it might allow the app to work properly.

Though smart TV update automatically, but there is also an option to check for software and update it.

Here how to update Samsung TV software:

On your TV go to Settings.
Select Support.
Select Software Update and then select Update Now.

If any update is available then it will install automatically and TV will reboot.

Once the software is updated, open the NBC app and check.

Solution 4: Relink Your TV Provider

NBC app subscription work on a specific TV provider. In some cases, your device might have glitches or bugs that stop recognizing that provider.

So, all you have to do is to relink your TV provider.

Here how to unlink:

Go to Settings.
Select TV Provider/Users and Accounts.
Select Sign Out > Confirm.

Here how to relink:

Open NBC app.
Select More.
Select Link Your TV Provider.
Now, simply sign-in with your primary provider email id.

That’s All! I hope this will resolve the issue.

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Solution 5: Log Out and Then Re-Login To NBC App

This is another simple trick that can help you to solve the problem.

Just open the NBC app and log out of it.

Wait for a few minutes, restart your TV. Launch the NBC app and then log in back.

I hope that will fix the problem.

Solution 6: Clear Your NBC App Cache and Data

Sometimes after the long usage of NBC app, the cache files or data stored on your TV gets clogged. Sometimes it starts to behave strangely and does not allow the app to work properly.

So, it is suggested that you must clear cache and if that does not help then it is also suggested that you must clear data as well.

Here how to clear cache and data of NBC app.

On your TV, go to Settings.
Select Apps.
Select NBC app.
Click on Clear Cache and then click on Clear Data.

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Solution 7: Reset Smart Hub

Resetting Smart hub on Samsung TV can also help you to solve NBC not working issue.

So, here how to reset Smart hub.

The steps may vary depending upon the year your TV was manufactured.

For 2018 and earlier models: Go to Settings > Support > Self Diagnosis > Reset Smart Hub.
For 2019 and later models: Go to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub.

While resetting Smart Hub, you will be asked to enter TV’s PIN. The default PIN is 0000. But if you have ever changed the default PIN, then enter your PIN to begin the reset.

Note: You may have to download the NBC app again after the reset.

Solution 8: Re-Install The NBC App

If still, your NBC is not working properly, then you can try to uninstall it and then reinstall it. And who knows, it can help you to fix the problem.

Here how to uninstall:

Go to Settings on your TV.
Select Apps > Select NBC app.
Select Uninstall.

Here how to install:

On your TV, navigate to Apps from the on-screen Menu.
In the Search box, type NBC.
Select the Install button.

Once installed, open the app and log in to it and check.

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Solution 9: Factory Reset Your Samsung TV

This is the advanced solution. It is because performing factory reset, erases all TV settings, installed apps. But it can fix the NBC app not working problem.

Here how to factory reset Samsung Smart TV.

After factory data reset, you have to install the NBC app again. Login to it and then check and I hope this time your problems will get solved.

Solution 10: Contact NBC Support

After following all of the above-mentioned solutions and yet NBC app is not working on your Samsung TV, then it’s high time to contact NBC support for further help.

Please explain your problem to them and follow their troubleshooting steps.