
Microsoft Excel is a popular and very useful app for making charts, spreadsheet, budgets, etc. You can easily edit, view, and share files with others.
Though it provides many great features but sometimes MS Excel app does not work on Android devices. In this situation, you need some solutions to fix this problem. So, this guide will deal with the same issue. Here, you will find all the possible solutions to fix Microsoft Excel not working on Android.
- Solution 1: Update Microsoft Excel App
- Solution 2: Check Internet Connection
- Solution 3: Update Your Android OS
- Solution 4: Clear MS Excel App Cache And Data
- Solution 5: Clear Storage Space
- Solution 6: Leave Beta Testing
- Solution 7: Remove SD Card
- Solution 8: Uninstall And Reinstall MS Excel App
- Solution 9: Try Android Repair Tool To Fix Microsoft Excel Not Working On Android
- MS Excel Related Frequently Asked Questions [FAQs]
With the help of Android System Repair tool, one can easily:
- Fix MS Excel app not working/crashing issue on Android.
- Fix other Android issues like Android OTA update failed, Google Play Store app not responding, black/white screen of death, system crash, stuck in bootloop.
- Available for only Samsung phones and tablets.
- 100% safe, secure and user-friendly interface.
Free Download Trial Version/Buy Now Android Repair Tool To Fix Microsoft Excel Not Working On Android
![]() |
![]() |
MS Excel has stopped working on your Android phone due to some reasons without any reason it will not stop working. So, you should first know why Microsoft Excel is not working on Android then only you can easily fix the issue.
Why Is Microsoft Excel Not Working On Android?
MS Excel app does not work on your Android device due to many a variety of reasons. Some of the main causes that can lead to this issue are discussed below.
- Outdated Android OS.
- Pending update of Microsoft Excel.
- Poor internet connection.
- Corrupted cache of Microsoft Excel app.
- Low storage space on your Android phone.
Once you know the reasons, you become eager to learn the solutions to fix the problem.
So, now we should dig into the solutions to fix Microsoft Excel not working on Android.
Also Read: How To Fix Microsoft Teams Keeps Stopping On Android
Solution 1: Update Microsoft Excel App
You should always try to use the latest version of any app as every update brings some changes to the app and when you run it without installing it, then it creates a compatibility issue. So, make sure you are running the latest version of MS Excel app on your phone.
Here, follow the steps to do the same.
Step 1: Run Google Play Store application on your phone.
Step 2: After this, hit on your profile icon at the top-right corner of the screen.
Step 3: Now, tap on Apps & games/Manage apps & device.
Step 4: Then, go to Update section and find Microsoft Excel app there.
Step 5: If you get the app then hit on Update button next to the MS Excel app. You can also tap on Update All button to update all the apps.
Now, check MS Excel app is working perfectly or not.
Solution 2: Check Internet Connection
Your internet connection whether it is mobile data or Wi-Fi should be stable and it is working. If it is poor then it can also cause the app from working properly. So, you need to check the internet connection which you are currently using. For this, you can open other apps that use internet connection. If they are not working fine then it means that your internet connection is the culprit for it.
In this situation, you need to check that you have an active data plan if you are using mobile data. You can restart your Wi-Fi router or simply enable and disable Wi-Fi service.
Also Read: Here How To Fix Outlook Keeps Stopping On Android
Solution 3: Update Your Android OS
Just like updating the app is important, like it updating the Android operating system to the latest version is important as both cause the compatibility issue. Hence, simply check the latest update for your Android firmware and install it.
Below, learn the simple steps to install the latest version of OS on your Android phone.
Step 1: Open your phone’s Settings app.
Step 2: Then scroll down and tap on About Phone or System Update (you may find a different option as it depends on your Android phone).
Step 3: Now, your device will check the update. If the update is available then it will show that update with the details of the changes that this update will make on your phone.
Step 4: Simply, hit on Download and Install button to install that update.

Now, restart your phone and then try to open the MS Excel app and see if it is working or not. If not then go to the next solution.
Also Read: How To Fix Tinder Not Opening On Android [14 Fixes]
Solution 4: Clear MS Excel App Cache And Data
Like other applications, MS Excel also stores the cache files so that every time when you open it, then it can get opened in just a few seconds. But sometimes the cache file of the app gets corrupted and due to this, it can cause many issues to the app including MS Excel crashing/not working.
So, to fix it you need to clear the cache and storage of MS Excel app.
Below, learn how to clear cache and storage of MS Excel app.
Step 1: Go to Settings > Apps/Apps & notifications.
Step 2: Now, you get a list of all installed apps.
Step 3: From there, choose Microsoft Excel app and tap on it to open the app details.
Step 4: Now, tap on Storage and cache.
Step 5: Next, hit on Clear Storage and then on Clear Cache buttons.

That’s It! Now, the MS Excel app should work properly.
Also Read: Google Contacts Not Syncing On Android? Here’s How To Fix!
Solution 5: Clear Storage Space
If your device is running low storage pace then some applications may not work properly. Hence, check the space on your phone and if you find it low then you need to clear some space by deleting unwanted data, or the apps that you don’t use. Doing this will let the MS Excel app to work as it should be.
To check the storage space on your Android phone, you need to open the Settings app on your handset. Then scroll down and tap on About device/About Phone. Next, hit on Storage, here you will be able to see the storage space of your phone.
Solution 6: Leave Beta Testing
If you use beta version of MS Excel app on your smartphone then it is suggested that you must leave the beta program to solve MS Excel not working/not opening on Android. Beta version users face issues while using the Excel app on a newly updated phone. If the latest update of the app doesn’t compatible with Android OS then you may face this issue. Hence, I am advising you to leave the beta program and install the stable release of MS Excel app.
Solution 7: Remove SD Card
If you are using low-quality SD card on your phone then it can also result in this issue on your phone. If the SD card has some issue with the file system then also you will encounter the same problem. It doesn’t matter if you are using old or latest processor, this issue may occur on any Android device. Therefore, you are advised to remove the external SD memory card from your phone. After this, see MS Excel app is working fine or not.
Also Read: FIXED: Wi-Fi Calling Notification Keeps Popping Up On Android
Solution 8: Uninstall And Reinstall MS Excel App
If still Microsoft Excel app is not working on Android then it might be possible that this issue is caused due to corrupted app installation. In this case, you need to simply uninstall the Microsoft Excel app and then install it again.
To uninstall MS Excel app from your Android phone, you need to open the Settings app and then tap on Apps/applications. Then go to all apps and look for MS Excel app. Tap on the app to open the app details. Now, hit on Uninstall.

Once you completely uninstall the Excel app, run Google Play Store app on your phone. Enter the name of the app in the search bar and then tap on Install button next to Microsoft Excel app to reinstall it.

Also Read: [FIXED] “Unfortunately, Facebook Lite Has Stopped” On Android
Solution 9: Try Android Repair Tool To Fix Microsoft Excel Not Working On Android
If you have tried all the above-listed solutions but the issue is not fixed then it might be possible that there is some problem in your Android OS and you need to repair it. So, to repair it, you can use Android Repair tool.
![]() |
![]() |
It will easily fix Microsoft Excel not working/freezing/keeps crashing issue on Android. Along with it, you can also use it for fixing any other issue like black screen of death, system crash, Samsung phone stuck at Samsung logo, Android device stuck in bootloop, Android OTA update failed, and many more scenarios.
One thing you need to remember that Android System Repair software is currently available for only Samsung phones and Samsung tablets. So, if you are not a Samsung user then you don’t need to try this method as it will not work on other Android phones.
Now, here is the step-by-step guide to fix Microsoft Excel not working on Android via Android Repair tool.
You May Also Like:
- How To Fix “Unfortunately, Twitter Has Stopped” On Android
- How To Fix “Unfortunately Settings Has Stopped” On Android
- How To Fix “Unfortunately, Voice Command Has Stopped” On Android?
- [Fast Fixes] 6 Android Problems and Possible Solutions
MS Excel Related Frequently Asked Questions [FAQs]
Answer 1 – Yes, you can easily use MS Excel app on your Android device.
Answer 2 – The Excel file does not open on your Android if the file was created and saved as an .XLS file in Excel 2010, 2016, 2007 or 2003. Or if you have saved the file in a format that is currently not supported on Android phone like .XLTX or .XLT.
Answer 3 – There are some causes due to which you can’t open Excel app on your phone. They are – poor network connection, outdated Android OS and Microsoft Excel app, corrupted cache file of Excel app, insufficient storage space, etc.
Wrap Up
So, in this tutorial, you have learned how to fix Microsoft Excel not working on Android. Apply the solutions one after another until the problem gets solved.
If you are a Samsung phone or tablet user and facing the same issue on Excel app due to some problem in your Android operating system then I would recommend you to try Android Repair tool to fix Microsoft Excel not working on Samsung.
Please support us by subscribing to our YouTube Channel.

Max Field is a founder of Recover Android Data. He is an Android lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to Android. Provide Gaming Tips, Tricks, Game Error/Issues Solutions (PC/Xbox/PlayStation/Mobile). He has 11+ years of experience in this field.

